Contact us

Quick Links

Audi Financial Services support

By phone

(888) 237-2834
(888) AFS-AUDI
Monday – Friday, 8am – 9pm (ET)

Lease-end inquiries
(866) 277-8191
Monday – Friday, 9am – 8pm (ET)


Audi Financial Services

P.O. Box 5215
Carol Stream, IL 60197-5215


Audi Financial Services
P.O. Box 3
Hillsboro, OR 97123-0003

Lease-end information

Schedule an inspection

Contact AiM at (844) 889-8529

Monday – Friday, 8am – 5pm (ET)
Saturday, 8am – 4pm (ET)

Purchase your vehicle

Or call Audi Financial Services Lease-End Services at (866) 277-8191, Monday – Friday, 9am – 8pm (ET)

Roadside assistance*

For immediate assistance

For immediate assistance in the U.S. and Puerto Rico, 24 hours a day/7 days a week:

(800) 411-9988

*Roadside Assistance provided by a third party.

Audi connect® support

Dedicated support

(877) 505-2834, option 1
(877) 505-AUDI, option 1

SiriusXM Satellite Radio

(866) 635-2349


Audi USA customer supportIf you are calling about a recall notification but no longer own the vehicle, please simply discard the notice.

For answers to frequently asked questions, or to view tutorials, please use the links below.


(800) 822-2834
(800) 822-AUDI
Monday – Friday, 8am – 9pm (ET)
Saturday, 10am – 6pm (ET)

e-tron Reservations

If you have any questions regarding e-tron reservations, please us at:

(844) 573-8766
Monday – Friday, 10am – 9pm ET
Saturday, 10am – 6pm (ET)
Sunday, closed


Monday - Friday, 10am – 6pm (ET)
Saturday, 10am – 4pm (ET)

(For U.S. vehicle/market only) 


For non U.S. vehicle information, please visit our international site. 

TDI Diesel Emissions Modification Information:

For information on the 2.0L or 3.0L TDI diesel settlement, please click here.

Or to look up the status of a vehicle's Emissions Modification and Extended Emissions Warranty go to